Privacy Policy

We may collect your name, email address, phone number, authentication identifier, profile information, court bookings, Open Play registrations, participant or guest names, wallet balance, top-up and transaction history, uploaded payment receipts, notifications, and security or administrator audit records.

We do not ask for credit-card or online-banking passwords. Payment receipt images should contain only the information necessary to verify a transaction.

We use information to create and secure accounts, provide court reservations, process and verify wallet top-ups, manage Open Play sessions and games, calculate standings, send service notifications, provide customer support, prevent fraud or abuse, maintain audit records, and comply with legal obligations.

Application data and uploaded files are processed using service providers that host our website, database, authentication, and storage infrastructure, including Vercel and Supabase. We do not sell personal information or share it for third-party advertising.

Information may be disclosed when required by law, to protect users or the business, or to providers acting on our behalf under appropriate safeguards.

We use encrypted HTTPS connections, authenticated access, database access controls, administrative permissions, and audit logging. No system is completely secure, but we take reasonable measures to prevent unauthorized access or alteration.

Account data is retained while your account is active. Booking, payment, refund, security, and audit records may be retained after account deletion when reasonably necessary for accounting, fraud prevention, dispute resolution, or legal compliance. Data that no longer needs to be retained is deleted or anonymized.

You may review or update available profile details inside your account. You may contact us to request access, correction, or deletion of personal information. We may verify your identity before fulfilling a request.

In the Android app, open the dashboard menu and select Privacy & account deletion. Send a deletion request from the email address registered to your account to 5point.bbolt@gmail.com with the subject “Account Deletion Request.” Include your full name and registered phone number.

After identity verification, we will delete or anonymize the account and associated personal data that we are not required to retain. The request does not automatically erase financial, booking, refund, fraud-prevention, or audit records that must be preserved for legitimate business or legal purposes. We aim to complete valid requests within 30 days.

The service is intended for adults who can enter into court-booking transactions. We do not knowingly collect personal information directly from children. A parent or guardian who believes a child submitted information may contact us to request its removal.

We may update this policy as the service or legal requirements change. The effective date at the top of this page identifies the latest version.

Email: 5point.bbolt@gmail.com · Phone: +63 9250 012 587

Address: Kiblawan, Davao del Sur